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Fresenius Vamed

In the planning and construction of hospitals, Fresenius Vamed sets high quality standards in its flexible design of parameters across processes and structures. These parameters include:

  • process optimization (e. g. surgery, admission, and discharge areas, interdisciplinary emergency facilities, interdisciplinary outpatient clinics)
  • differentiation according to modular care levels (from basic to intensive care)
  • flexible use of buildings and wards in response to shifts in demand – always allowing for particular reimbursement systems and technical developments

Internally, the processes are also designed for efficiency and sustainability, using interdisciplinary quality standards. These standards are mostly based on ISO 9001:2008 and ISO 13485:2003 standards, as well as the standards of the European Foundation for Quality Management (EFQM).

In the hospital area, VAMED uses the certification model JCI (Joint Commission International). Four facilities managed by VAMED in the Czech Republic and Austria received this certification in 2013. These hospitals were certified to have the highest level of quality, firstly regarding patient care, secondly regarding hygiene and safety, and thirdly regarding patient and employee satisfaction.

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